Use Case | Device Analytics
Real-Time Device Analytics
IT teams spend too many hours every week troubleshooting device-related issues. And with more WFH employees than ever, it’s increasingly difficult to identify the problems and resolve them quickly.
ThinScale gives you the visibility and IT controls needed to resolve a wide range of performance and security issues at scale and speed, whether the devices are on-site or remote.
Monitor Performance & Productivity at Scale
Faster Resolution, Less Downtime
Data-Driven, Strategic Decision Making
A comprehensive observability tool
Device analytics is the first responder’s toolkit for IT teams, making the invisible visible. It’s a comprehensive observability tool for real-time insights into device health and performance at both an individual and estate-wide level. This allows you to make data-driven, strategic decisions for short and long-term impact.
Monitor Performance & Productivity at Scale
Pinpoint specific performance issues across your entire estate in real time. The platform is suitable for monitoring both corporate and personal devices (used for business purposes) for a remote, on-site, or hybrid workforce. Push notifications can alert employees about an issue and even help them to resolve it before they contact IT support. Insights tracked:
CPU usage
RAM usage
Bandwidth health
Latency Speed
Hard disk space
Event logging
Faster Resolution, Less Downtime
Enabling your IT team, and often the employees themselves, to troubleshoot IT issues in real-time means faster resolutions. Resolving issues across time zones is also made easier as IT support has instant access to the data without needing to speak with the employee. Our platform can even help you identify and prevent issues on the endpoint before they occur.
All of this significantly reduces downtime periods associated with device performance.
Data-Driven, Strategic Decision-Making
Resource and infrastructure planning just got clearer. Make decisions based on a deep level of endpoint data gathered in real-time and collated across your entire estate. Which devices need to be replaced and which will be fine for another 12 months? Is there performance variance between on-site and remote deployments, and in what ways? Are our devices the appropriate spec for specific line-of-business (LOB) requirements? And for workforces spread around the world, to what extent do local factors like latency or access to high-spec devices impact our IT performance and strategy?
Device Analytics gives you the information you need to optimize your IT processes and allocate resources smarter.
Device Analytics
architecture
More control, fewer tools needed
ThinScale is an all-in-one platform to centralize device analytics, security, compliance, and IT management. So your team requires fewer tools to deliver the same impact, with total control and visibility over your estate through a single pane of glass.
